When you have orders from customers on your WooCommerce store. The order status will first change to “processing” after customers finish the payment.
But after you ship the order, WooCommerce doesn’t have any shipped order status for you to update the order details to your customers. You can only choose an order completed status. It is confusing because customers can’t get updates on their order after the package is shipped, some customers may think the orders are not been shipped, and some even ask for a refund because they think the order takes too much time to process. Therefore, it’s very important to add shipped or in-transit status tags to the shipped orders which can be seen by your customers.
In this way, you can increase the confidence of your customers after they pay for the bills in your Woocommerce store.
How to add a shipped tag to your WooCommerce order status?
There are several ways you can add a shipped tag to your WooCommerce Order Status, some are by adding PHP codes to your site, and some by installing a WordPress plugin.
If you are not good at coding, we recommend adding shipped tags by a plugin, we recommend Yith Woocommerce Custom Order Status plugins. In the old version of Yith Woocommerce Custom Order Status, it provides this feature for free while now the latest version is charged. You can download it from the link below on our website. Please remember don’t update it to the latest version.
Download Yith WooCommerce Custom Order Status plugin below
Here is the old version of the Yith WooCommerce Custom Order Status plugin. You can also check it from the official site of Yithemes. However, the latest version is charged €79 per year. If you are just using a simple feature of this plugin, you can use the old version now. Just don’t update it to the latest version.
Upload the Yith WooCommerce Custom Order Status plugin to your WooCommerce site.
After you download the plugin, upload it to your website and activate it. It’s easy. Just do it as you install other plugins.
Add Order status from the WordPress dashboard
After you activate Yith WooCommerce Custom Order Status, You will see a side menu “Order Status”. Go to “Order Status” and add order status. Here you can add different order statuses. However, what we need most is the “Shipped” or “in transit” tag. You can also add “Ready To Ship”,” Packed” etc.
Choose the Custom Color for your shipped tags
You can customer the color of the tags. This color will show up on the order status too. Generally,it’s better to choose a color similar to the original color. That will make your customer feel comfortable.
Go to the order details, from the drop-down labels, choose the shipped status to replace the processing status. And update the order.
After you finish adding the shipped tag to the order status, you can find it from the drop-down tags from your order status. You can choose the shipped tag after you ship the order to customers and update it to your order status. Your customer can also see the order status after you update it.
In this way, your customer will get a notification after you change the order status. It’s easy. Please remember not to update the Yith WooCommerce Custom Order Status plugin. So that you can use this free version plugin to add a shipped tag to your order status.